Terms of use

GENERAL TERMS AND CONDITIONS OF USE – BLIMBOO PLATFORM

Terms and policies in force on the platform:

These General Terms and Conditions of Use (hereinafter referred to only as “Terms”) apply to the use of the “Blimboo” Platform by you, the “User”.

The BLIMBOO Platform is the legitimate and exclusive property of BINARY PIXEL DIGITAL LTDA., a limited liability company, enrolled with the CNPJ under No. 14.079.965/0001-26, with registered office at Rua Heitor Stockler de Franca, No. 396, suite 1407, 14th floor, Centro Cívico, in the city of Curitiba/PR, ZIP 80030-030. Blimboo is a multi-currency and multi-modal billing and sales Platform, where receivables are intermediated for Users through buyer collection processes and collectors’ customer management.

Any person (“User”), whether a “collector” (who uses the platform as a tool for collection and intermediation of amounts due and paid by the “payer”) or a “payer” (who uses the platform as a multi-currency and multi-modal payment tool) who intends to use the Platform must accept these General Terms and Conditions of Use, as well as the Privacy Policy and the other applicable policies, laws, and principles.

The General Terms and Conditions of Use are fully published; therefore, a claim of unawareness of the rules and obligations set forth herein will not be considered.

By using the Blimboo platform you automatically agree to these general terms and conditions of use, taking full responsibility for any and all acts performed by you on Blimboo or in services related to it.

If you do not agree with any of the terms and conditions set forth below, you must not use the Blimboo platform.

1. Important definitions:

1.1 Blimboo Platform: program, website, or application composed of a set of specific modules, developed and of legitimate and exclusive intellectual property of BINARY PIXEL DIGITAL LTDA, the use of which may be contracted with a separately provided management panel, for a value previously determined by its owner, under its own rules.

1.2 Content: all material, service process, and sales process, of exclusive intellectual property ofBLIMBOO, that may be made available on the platform. 1.3 Binary Pixel Digital Ltda: private legal entity holding all intellectual property rights in the methods and functionalities available within the “BLIMBOO” Platform. BINARY PIXEL DIGITAL may make available new products, brands, services, functionalities, or content, or discontinue its sales format at any time, without the need for prior notice, and the User shall have no claim in that regard.

1.4 User: natural person who accesses and uses the Platform.

1.5. Asaas Gestão Financeira Instituição de Pagamento S.A.: private legal entity, enrolled with the CNPJ under No. 19.540.550/0001-21, authorized by the Central Bank of Brazil to operate as a payment institution, responsible for providing financial and payment services to BLIMBOO, including, without limitation, opening and maintaining payment accounts, processing transactions, issuing boletos, making transfers, payments, and other fund movements.

2. User obligations and responsibilities:

2.1 To use the Platform, the User must provide all data requested of them, including all data required by the Central Bank, truthfully, being civilly and criminally liable for the use of incorrect data or data belonging to third parties, without prejudice to the respective suspension or cancellation of access to the Platform.

2.1.1 To use the Platform as a payer, the User must, in some situations, provide credit card data with sufficient available limit to make their payments. 2.1.2 Use of the Platform and the requests made on it are the User’s exclusive responsibility. Accordingly, any illicit, illegal use, or use that causes damage to BLIMBOO, other users, brands, or third parties is absolutely prohibited. If such damage occurs, compensation due shall be the User’s sole and exclusive responsibility. 2.1.3 The User must also respect the personal data processing guidelines to which they may have access, in accordance with our Privacy Policy. This prohibition is intended to protect BLIMBOO Intellectual Property Rights in its materials, content, and functionalities, as well as the privacy of other users.

2.2 If BLIMBOO finds improper, illegal, irregular use, or use contrary to the provisions of this instrument, it may, at its sole and exclusive discretion, proceed with immediate suspension or cancellation of the User’s access.

2.3 Users shall use the BLIMBOO Platform for the exclusive purpose of carrying out multi-currency and multi-modal billing and sales, the Platform being only an intermediary of such collections. 2.4 The User is prohibited from using accounts registered in the name of third parties, as well as from disclosing or providing their login and password to third parties unrelated to the Contracting company.

2.5 Users may not, among other conduct provided for in these General Terms and Conditions of Use:

Use BLIMBOO products and services for any purpose other than that for which they are intended, as well as reproduce or copy such content for any purpose;
Use any software device or other resource that interferes with BLIMBOO activities and operations, as well as with descriptions, accounts, or its databases. Any intrusion, attempt, or activity that violates or contradicts intellectual property laws and/or the prohibitions set forth in these General Terms and Conditions of Use will subject the responsible party to the applicable legal actions, as well as the sanctions provided herein, and they shall also be liable for indemnification for any damage caused;
Collect personal information about Platform Users without the prior written consent of BLIMBOO, including the use of any type of robot, spider, site search or retrieval application, or other manual or automatic device or process to retrieve, index, or mine data;
Transmit or make available in connection with the Platform any virus, worm, Trojan horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other harmful, disruptive, or invasive code or component;
Transfer or assign access and the password of their Platform account to third parties, even temporarily;
Engage in conduct considered “spamming”, whether in opinions, questions, answers, and/or in the requested sending of emails;
Copy, modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the content made available on the Platform, as well as hardware and software, or otherwise publicly display, perform, or distribute such content other than within the limits expressly permitted in these General Terms and Conditions of Use;
Sell, license, or exploit for any commercial purpose any use of or access to the Platform’s content, products, and services;
Adapt or mirror any part of the Platform;
Forward any data or content produced from the use of the Platform’s services for use by third parties, without the prior written consent of BLIMBOO.

2.6. The User further declares that they are aware that BLIMBOO uses, for the provision of its financial services and collections management, the technology and infrastructure of Asaas Gestão Financeira Instituição de Pagamento S.A. By accepting these Terms of Use, the User declares that they are aware that their account on the platform will be linked, as a subaccount, to the main account (root account) ofBLIMBOO with Asaas.

2.6.1. The User declares that they have read, understood, and accepted, in full and without reservation, the Terms and Conditions of Use and the Asaas Privacy Policy, to which they automatically adhere by using BLIMBOO services. The User acknowledges that use of the platform is conditioned on strict compliance with the rules established by Asaas.

3. Blimboo obligations and responsibilities:

3.1 Without prejudice to other measures, BLIMBOO may, at its sole discretion and without the need for prior consent or notice to Users, suspend, add, or cancel, temporarily or permanently, any Platform functionality, as well as remove any of its Users.

3.2 Accordingly, the Platform and BLIMBOO processes may undergo constant adaptations as a result of changes in technology or internal procedures.

3.3 Process personal data in accordance with applicable law, providing transparency to the User regarding the data collected, storage, and deletion, such information being contained in the respective Privacy Policy.

3.4 BLIMBOO reserves the right to change product prices at any time prior to the User completing the sending of a charge, regardless of prior notice.

3.5 The table of collection fees (amount or percentages) for use of BLIMBOO intermediation must be checked by the User on the BLIMBOO website before the transaction.

3.6 BLIMBOO is not liable for any damage, loss, or harm suffered by the User due to failures in their connection to the Platform.

3.7 BLIMBOO is not responsible for the provision of services, physical or digital products, digital products, deliveries, and warranties, being responsible only for intermediation of payment and collection from buyers.

3.8. Commercial relationships entered into between platform users are their exclusive responsibility. BLIMBOO is not liable for breach of contractual obligations, delivery of products or provision of services, nor for any discrepancies, disputes, or losses arising from the transaction entered into between the parties, Users being aware that BLIMBOO’s role is limited to providing the infrastructure necessary to enable payments and collections.

3.9 BLIMBOO will not be liable for any discounts on amounts received at the User’s bank domicile arising from contracts that have credit card receivables as collateral, as stipulated by Central Bank of Brazil Resolution No. 4,734/2019.

4. Blimboo:

4.1 BLIMBOO is the technology Platform that connects payments between “collectors” and “payers”, as well as the collection process and payment alerts.

4.2 All transactions possible through the BLIMBOO Platform depend on internet access, which the User must provide and bear any related costs;

4.3 Confirmation of payments through the Platform will occur only by means of a credit card with available limit, Pix, and/or duly paid boletos.

4.3.1 Charges may be made in currencies other than the Real (BRL), which will be converted at the rate in effect on the settlement date or at a fixed rate, at the collector’s choice. In such cases, the payer will receive the charge already converted into the amount in Real (BRL) and the collector will likewise view the amounts in Real (BRL). Such charges may be subject to tax (IOF).

4.3.1.1. In addition to the foregoing, charges in which payment occurs in this modality, credit card, may be subject to various taxes, according to the card’s issuing country.

4.3.1.1. Intermediation in this model may take longer to process, and Users should consider the business days of the countries involved.

4.4 BLIMBOO will intermediate disputes exclusively in chargebacks motivated by commercial disagreement. The platform will not intermediate disputes related to chargebacks originating from other reasons; in such cases, the chargeback will be decided in favor of the cardholder, with no possibility of contestation, and the collector user shall be responsible for making a new sale if necessary.

4.4.1 In cases of chargebacks motivated by commercial disagreement, it is the collector user’s responsibility to provide valid documentation proving delivery of products or provision of services as agreed.

4.5 In the event of chargebacks that may result in financial losses for BLIMBOO, if there are not sufficient future receipts in the collector user’s account to cover the loss, BLIMBOO reserves the right to recover from the collector user the amount corresponding to the chargeback and any associated costs.

4.5.1 BLIMBOO reserves the right to take appropriate legal measures, including protest of the debt, in the event of default resulting from chargebacks not honored by collector users.

4.6 BLIMBOO will use available resources and tools to monitor and mitigate the risk of fraud in transactions carried out on the platform. It may also cancel the transaction if it deems necessary. However, the collector user acknowledges and agrees that it is their exclusive responsibility to establish KYC (Know Your Customer) procedures and adopt security and caution measures, whether through means made available by the platform, but not limited to them, when carrying out transactions with their buyers.

4.7 The payer must be careful when carrying out their transactions. BLIMBOO is not liable for errors, regardless of the reason, and therefore has no obligation to make cancellations and refunds, because responsibility for properly filling in the transaction fields lies with the Users. Whenever cancellations and refunds are requested, they will be carefully assessed by BLIMBOO.

4.8 BLIMBOO has subscription plans, which may be contracted by collectors. These plans are not available free of charge and must be contracted by interested collectors through monthly payment and their own rules (“Software as a Service”).

4.9 Registration: To register on the Platform, the User must meet all BLIMBOO requirements, providing the required information accurately and truthfully. The User declares and undertakes to update the data entered in their registration (“Personal Data”) whenever necessary or requested by BLIMBOO.

4.10 Platform services are available only to natural persons who have legal capacity. Registration of Users who lack civil capacity (with respect to natural persons), such as those under 18 (eighteen) years of age, as well as persons who have been temporarily or permanently suspended from the Platform by BLIMBOO, is prohibited.

4.11 BLIMBOO reserves the right to refuse any registration request or to suspend a previously accepted registration that is inconsistent with these General Terms and Conditions of Use or with the Privacy Policy, without the need to justify this to the User.

4.12 BLIMBOO may, at its sole discretion, carry out the searches it deems necessary to investigate incorrect or untrue data, request additional data and documents it considers relevant to verify the registered Personal Data, and also resort to public or private databases, and the User may edit them if they believe such data are not up to date.

4.13 BLIMBOO may, at its sole discretion, block amounts on the credit card registered by the User as a form of guarantee, undertaking to release the block immediately after any discrepancy is resolved.

4.14 Upon completing submission of their registration, the User agrees that BLIMBOO may send messages to their electronic mailbox (email), SMS, and messaging applications (WhatsApp and similar), and the User may request that such messages cease via “Contact Us” or through links provided in the messages received.

4.15 The User shall be solely responsible for their login and password and shall be liable for all acts performed in their access account, as well as for payment processes carried out in their User account or in their name and with their payment data, holding BLIMBOO harmless from any damage they may suffer as a result of loss or improper use of such data, including being liable for any charges resulting from such irregular use. Therefore, it is the User’s duty to safeguard the confidentiality of their password, personal data, and financial data. If the User wishes to change their password, they must follow the instructions described on the Platform.

4.16 The User undertakes to notify BLIMBOO immediately of any unauthorized use of their account or data, as well as in the event of unauthorized access by third parties. The User shall be solely responsible for operations carried out in their account and with their data.

5. Suspension or cancellation of access:

5.1 Without prejudice to other applicable measures, BLIMBOO may warn, suspend, or temporarily or permanently cancel a User’s account, at any time and without justification, initiating the applicable legal actions and/or suspending the User in the event of:

Suspicion of illegitimacy, illegality, and/or fraud;
Inability to verify the User’s identity or if any information provided by them in the registration is incorrect;
Failure to comply with User duties;
Acts by the User that have caused damage to third parties or to BLIMBOO itself or that have the potential to do so;
Violation of or failure to comply with any provision of these General Terms and Conditions of Use, Privacy Policy, and other policies mentioned herein and/or applicable laws;

5.2 In any event of suspension of the User’s account, the User shall not be entitled to any indemnification or reimbursement.

5.3 Suspension and/or cancellation of the User on the BLIMBOO Platform does not prevent or interrupt BLIMBOO other rights to seek applicable measures for the User’s noncompliance.

6. Regulatory Compliance and Anti-Money Laundering:

6.1 BLIMBOO adopts measures aimed at legal and regulatory compliance, including, without limitation, rules on prevention of money laundering, terrorist financing, and combating corruption, in particular under Law No. 9,613/1998, Central Bank of Brazil Circular No. 3,978/2020, and other applicable regulations.

7. Limitation of liability:

7.1 BLIMBOO reserves the right to assist and cooperate with any judicial authority or government body, and may send the User’s registration information when required by court order or by legal determination.

7.2 BLIMBOO is not liable for:

Act of God or force majeure, under applicable law;
Acts of third parties that affect the Platform’s stability;
Any fraud, fraudulent statement, or breach of duty by any User or third party;
Any payment not completed due to erroneous, inconsistent, or untrue information or lack of financial resources of the payer;
Any inaccuracy in information entered by Users.

7.3 BLIMBOO adopts all technical and organizational measures for the security of information on its Platform. Nonetheless, no system is absolutely impenetrable and may therefore suffer some form of intrusion by hackers or any other malicious agent. In such cases, BLIMBOO will not be liable for any unauthorized deletion, obtaining, use, or disclosure of information resulting from attacks that it could not reasonably prevent. 7.4 If BLIMBOO is sued for acts attributable to Users, it shall be up to them to request BLIMBOO exclusion from the defendant side, under penalty of a recourse action being filed.

7.5 All communications consisting of notices on the Platform shall be deemed effectively received and understood.

7.6 It is the User’s sole responsibility to keep their device environment (computer, mobile phone, tablet, among others) secure, using available tools such as antivirus, firewall, and others, so as to help prevent electronic risks.

7.7 The Platform may contain links to third-party websites and applications, as well as integrated technologies. This does not in any way imply that BLIMBOO endorses, verifies, guarantees, or has any connection with the owners of those sites or applications, and it is not responsible for their content, accuracy, policies, practices, or opinions. BLIMBOO recommends that you read the Terms of Use and Privacy Policies of each third-party site or service that the user may visit or use.

7.8 Collection of taxes, duties, fees, and contributions of any kind, existing or that may come to exist, relating to this Term, shall be the exclusive responsibility of the taxpayer of the tax obligation, as defined by law.

8. Scope of the services:

8.1 These Terms do not create any partnership, agency, franchise, employment, joint venture, or similar relationship between Users and BLIMBOO, serving only to govern use of the Platform.

8.2 This Platform or any content available on it remains exclusively and for all legal purposes with BLIMBOO.

8.2.1 The User is prohibited from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, making available, licensing, or creating derivative works from information collected on BLIMBOO, as well as transferring or using such information, software, products, or services for commercial purposes, under penalty of violating this instrument and constituting a legal infringement.

8.2.2 Any trademarks, registered or not, or other elements that refer to the visual identity of BLIMBOO are exclusively its property, and their violation is punishable under applicable law, without prejudice to immediate, indefinite blocking of access to the Platform, as well as civil and criminal sanctions.

8.2.3 The functionalities and content made available on the Platform are protected by Laws No. 9,609/1998 (Software Protection) and 9,610/1998 (Copyright), as well as by other intellectual property provisions applicable in Brazil, this being the only applicable jurisdiction in any possible dispute that may arise in relation to these General Terms and Conditions of Use.

8.2.4 All rights relating to the Platform and its functionalities are the exclusive property of BLIMBOO, including with respect to its texts, images, layouts, software, codes, databases, graphics, articles, reports, photographs, and other content.

8.2.5 The Platform Content is protected by copyright and intellectual property law. It is prohibited to use, copy, reproduce, modify, translate, publish, transmit, distribute, perform, upload, display, license, sell, or exploit and reverse engineer the Platform Content, for any purpose, without the prior and express consent of BLIMBOO. Any unauthorized use of the Platform Content will be considered a violation of copyright and intellectual property rights.

9. Problems arising from use of the platform:

9.1 The Platform is made available to Users in the technical state in which it is found. Accordingly, despite numerous efforts to keep it free from interruptions and any defects, BLIMBOO does not guarantee that the functions will meet the User’s specific needs, nor that operation will be uninterrupted or error-free.

10. Modification of the terms of use:

10.1 These Terms of Use and the documents incorporated by reference express the entire agreement between Users and BLIMBOO regarding use of the Platform.

10.2 BLIMBOO may, at any time and at its sole discretion, make changes to these Terms, aiming to improve the services provided. Whenever possible, such changes will be communicated to Users through the Platform or other available channels. However, the possible absence of prior communication does not invalidate or render ineffective the changes made. Continued use of the Platform after the Terms are updated will be considered full and irrevocable agreement with the new conditions. If the User does not agree with the changes, they must immediately cease using the Platform, and BLIMBOO may, at its discretion, suspend or terminate access.

10.2.1. The new General Terms and Conditions of Use will take effect immediately after their publication on the website. 10.3 If any clause of these Terms is deemed invalid, the remaining clauses shall remain valid and effective

11. Applicable law and choice of forum:

11.1 All items of these Terms are governed by the laws in force in the Federative Republic of Brazil. For all matters relating to interpretation, performance, or any other question related to these Terms, the parties agree to submit to the Courts of the District of Curitiba/PR.

12. Contact us:

12.1 Whenever necessary, to address any topic involving use of the Platform, or if there is any kind of doubt regarding the content of this Term, please contact us through our email: suporte@blimboo.com.

12.2 Any notice to the User, when necessary, will be made by email or within the Platform itself.

12.3 By using the Platform, the User declares that they have read and understood all the information set forth herein, adhering to this instrument for all legal purposes and effects.

Thank you for reading our Terms. We hope you enjoy our Platform!

Last updated on 04/30/2026